Description and Measurements: A darling wool hat in an ochre color with a dyed long pheasant feather.
Material: Wool and feather
Follow along on instagram @lovecharlesvintage
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Information I Collect ∞
To fullfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.
Why I Need Your Information and How I Use It ∞
I rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide my services, such as when I use your information to fullfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention ∞
Your Rights ∞
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me ∞
For purposes of EU data protection law, I, Lily Greig, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lovecharlesvintage [!at] gmail.com
Yes! When purchasing multiple items the weight quote can be high, (especially internationally), feel free to contact me for a more accurate quote, otherwise shipping overages will be refunded automatically.
Your garment will arrive simply packaged in a plastic bag to ensure it doesn't get damaged by moisture during transport. This can be recycled with all other soft plastics. I don't use decorative wrapping to reduce waste. Tissue is used for hats and shoes to ensure they maintain their shape.
In order to have transparent pricing, listed amounts are firm, please do not negotiate. Those who sign up for my newsletter on my website will receive an introductory coupon code. www.lovecharlesvintage.com
There are no reservations on one of a kind items.